FAQs . . .

 

How long does it take you to ship or deliver my gifts?

Can I provide my logo items or other items to be included in the gifts?

Do you provide logo or promotional items?

How can I get my company name or logo imprinted on the ribbon?

Can I send the same gift to multiple addresses?

Do you sell my contact information?

Can I set up billing terms for my corporate account?

Do you have a minimum order?

Can I change an order once it has been placed?

Can I order a custom design, or do I have to order from your catalog of pre-made designs?

What if I have other questions that are not addressed here?

 

 

 

How long does it take you to ship or deliver my gifts?

We always try to ship or deliver your gifts within 24 hours.  However, during the busy holiday season, we require a bit more lead time.  When placing large orders, it is best to schedule delivery well in advance so that we can ensure that we have the best selection of products available to make your gifts spectacular.

 

Back to top

 

Can I provide my logo items or other items to be included in the gifts?

Absolutely!  As Corporate Gift Specialists, we understand how important company branding is to you.  We will gladly incorporate any items you wish to provide.

 

Back to top

 

Do you provide logo or promotional items?

We are a full-service gift company and will be happy to help you find the perfect items to best represent and promote your company.  Whether you need a company logo coffee mug that you want us to fill, wrap and tie with a bow - or t-shirts for an upcoming golf tournament - we can help!  For more information, please check out our Promotional Items page.

 

Back to top

 

How can I get my company name or logo imprinted on the ribbon?

Because we know how important your company image and logo are, we will gladly imprint the ribbon used in the bow with your company name and/or logo.  We simply need a clean black and white copy of the logo to create a plate.  When your order is complete, we can either sell the remaining ribbon to you, or hold it for use with future orders.

 

Back to top

 

Can I send the same gift to multiple addresses?

Yes.  We can deliver or ship to as many addresses as you'd like.  Please speak with one of our Gift Delivery Coordinators to make shipping or delivery arrangements.

 

Back to top

 

Do you sell my contact information?

No, because we respect your privacy.  For more information, please read our Privacy Policy.

 

Back to top

 

Can I set up billing terms for my corporate account?

Yes.  We can invoice your company on a monthly basis, but require a credit card to keep on file.  Please contact one of our Corporate Gift Specialists to arrange for monthly billing terms.  Or you can email us and request a Corporate Account Application.  Please be sure to include your fax number in the email request.

 

Back to top

 

Do you have a minimum order?

No, order as many or as few gifts as you need.

 

Back to top

 

Can I change an order once it has been placed?

Possibly, but it is best if you have all of the information together before placing your order.  Sometimes we can cancel or change an order, but once we have begun the process of fulfilling your order, there may be a restocking charge associated with the cancellation/change.  If you need fewer gifts than originally planned, and we haven't completed the order, we can adjust the quantity provided there are no special order items included.  If you need a greater quantity than planned, we need to know as soon as possible to make the necessary adjustments in production and product.  We will certainly make every effort to work with you as we know that sometimes things change.

 

Back to top

 

Can I order a custom design, or do I have to order from your catalog of pre-made designs?

Just like every company is different, all of our gifts are different.  We customize our gifts to fit your needs and the image you wish to present.  We will gladly send one of our Corporate Gift Specialists out to meet with you and determine exactly what you are looking for in a gift.  Our Corporate Gift Specialist will work with your budget and the impression you'd like to make, and offer the best gift solutions possible that meet your requirements.

 

Back to top

 

What if I have other questions that are not addressed here?

We have tried to answer many of the questions we are asked.  If your question was not answered here, please feel free to contact us for additional information.

 

Back to top